Frequently Asked Questions
Everything you need to know about Choice Collection.
Products & Fabrics
What types of fabrics do you offer?
Choice Collection offers a carefully selected range of premium fabrics, including Wash & Wear, Boski, Cotton, and women's collections such as Party Wear, Formal Wear, Bridal Wear, and future-ready Unstitched Collections.
Are your fabrics suitable for both everyday and formal wear?
Yes. Our collections include fabrics suitable for everyday wear as well as formal and special occasions. Please check the individual product description for specific fabric details and recommendations
What colours are available?
Colour availability varies by product. Available colours are displayed on the individual product page. If you need assistance selecting a colour, you can contact us through WhatsApp.
Can I see more pictures of a product before ordering?
Yes. Product pages include multiple images whenever available. If you require additional pictures or details, please contact our team through WhatsApp
Orders
How can I place an order?
You can browse our Shop, select your desired product, add it to your cart, and proceed through checkout. You can also contact us through WhatsApp for assistance with your order.
Can I order through WhatsApp?
Yes. You can contact Choice Collection through WhatsApp for product information, availability, and order assistance.
Can I order multiple colours of the same fabric?
Yes, subject to availability. Please select the required colour and quantity when placing your order or contact us through WhatsApp for assistance.
How do I know if a product is available?
Product availability is shown on the product page. If you are unsure about the availability of a particular colour or fabric, please contact us before placing your order.
Payment & Delivery
What payment methods do you accept?
Choice Collection offers the payment methods available at checkout, including Cash on Delivery and bank transfer where applicable.
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available where applicable. Please check the available payment options during checkout.
How long does delivery take?
Delivery times may vary depending on your location and order. The estimated delivery information will be provided during the ordering process.
Do you deliver across Pakistan?
Delivery availability depends on the customer's location. Please check the available delivery options during checkout or contact us through WhatsApp for assistance.
Returns & Exchanges
Can I return or exchange my order?
Returns and exchanges are subject to the Choice Collection Return & Exchange Policy. Please review our Return & Exchange Policy before placing your order.
What should I do if I receive a damaged or incorrect product?
Please contact Choice Collection as soon as possible with your order details and photographs of the issue. Our team will guide you through the next steps according to our Return & Exchange Policy
Can I cancel my order?
Order cancellation depends on the status of your order. Please contact us as soon as possible if you need to cancel or modify an order.
Care & Product Information
How should I care for my fabric?
Care instructions may vary depending on the fabric. Please check the Care Instructions section on the individual product page before washing or ironing the fabric.
Are product colours shown accurately on the website?
We make every effort to display product colours as accurately as possible. However, colours may appear slightly different depending on your screen, device, or lighting conditions.
Still Have Questions?
We’re here to help. If you couldn’t find the answer you’re looking for, our team is happy to assist you.