1. Our Policy
At Choice Collection, we want our customers to be satisfied with their purchases. Our return and exchange process is subject to the terms and conditions outlined below.
2. Eligibility for Returns or Exchanges
Products may be eligible for return or exchange only when they meet the conditions specified by Choice Collection. Items must be returned in their original condition and must not have been used, washed, altered, damaged, or otherwise changed after delivery.
3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact Choice Collection as soon as possible after receiving your order. Please provide your order details and clear photographs showing the issue so that our team can review the request and guide you through the next steps
4. Fabric-Cut Orders
Products that have been cut, altered, washed, used, or otherwise modified may not be eligible for return or exchange, subject to Choice Collection’s confirmed return policy.
5. Exchange Requests
If you would like to request an exchange, please contact our team with your order details. Exchanges are subject to product availability and the conditions of this policy.
6. Refunds
Where a refund is approved, the refund method and processing time will depend on the applicable payment method and the circumstances of the order.
7. Order Cancellation
If you need to cancel or modify an order, please contact Choice Collection as soon as possible. Cancellation requests are subject to the processing status of the order.
8. How to Request a Return or Exchange
Contact Choice Collection:
Contact us through WhatsApp, phone, or email.
Provide Your Order Details:
Provide your order number and relevant details.
Provide Photos:
Provide photographs if the product is damaged or incorrect.
Wait for Confirmation:
Our team will review your request and provide further instructions.
9. Contact Us
If you have any questions regarding returns or exchanges, please contact our team before sending an item back.
WhatsApp: +92316 6822509
Phone: 0316 6822509
Email: choicecollection835@gmail.com